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Cancellation Policy

Consumers have the following right of revocation:
Consequences of Revocation
Should you revoke this contract, we shall repay to you all payments received from you, including the cost of delivery (with the exception of additional cost resulting from your election of any other kind of delivery than the least expensive standard delivery offered by us), such repayment to be made without delay and no later than fourteen days from the date on which we received the notice on the revocation of the contract. For such repayment we shall use the same means of payment which you used for the original transaction, unless agreed to the contrary between us; you shall not be charged with any fees whatsoever in respect of such repayment. We may hold repayment until we receive back the goods or until you provide evidence that you sent back the goods, whichever is earlier.

You must return the goods to us immediately or no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline of 14 days is respected if you send the goods before the 14-day period elapses. You bear the costs of returning the goods.
You shall bear the direct costs of returning the goods. You only have to pay for any loss in the goods’ value if this loss in value is due to unnecessary handling of the goods to inspect their quality, characteristics and functionality

Right of Revocation
You shall be entitled to revoke this contract within fourteen days without giving any reason. The revocation period is fourteen days from the date on which you or a third party designated by you and who is not the carrier, have taken the goods into possession. In order to exercise your right of revocation, you must notify us (reboon GmbH, Dammwiesenstr. 29, D-22045 Hamburg, Tel: +49 (0)40 537 99 13-00, eMail: hallo@reboon.de) by means of an unequivocal declaration (e.g. a letter sent by mail, a telefax or an e-mail) of your decision to revoke the present contract. For such purposes, you may use the enclosed sample revocation form which is, however, not mandatory.

In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.
The right of revocation does not exist among other things for contracts

– contracts on the delivery of goods that are not prefabricated and for the manufacture of which an individual choice or designation by the consumer is relevant or which are clearly customized to the personal needs of the consumer.
The right of revocation shall prematurely lapse in respect of

– the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their sealing has been removed after delivery.





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